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Welcome to the David Grant Medical Center

tabDGMC Main Directory 
About the Medical Center
-- Admissions Call Center (For Physicians)
-- Admissions & Dispositions (For Patients)
-- Appointments
-- Center of Excellence for Medical Multimedia
Clinics, Services & Specialties
Contact Us
-- Credentialing & Privileging
-- DGMC McClellan Outpatient Satellite Clinic
DGMC Newsroom
-- DGMC Patient Newsletter (Quarterly)
Directions to DGMC (includes Map & Floorplan)
-- Drinking Water Consumer Confidence Report
General Information (For Patients, Retirees & Veterans)
General Information (For Staff)
-- Graduate Medical Education Program
-- Graduate Medical Education Research Office
-- Job Opportunities
-- Medical Records
-- MiCare (Secure online messaging)
-- Patient Service Center
-- Referral Management Info (For Patients)
-- Referral/Transfer Info (For Physicians)
-- Simulation Center (SIM Center)
-- Release of Information (HIPAA)
-- Teddy's Child Watch Service
TRICARE.mil
-- VA Fairfield Outpatient Clinic
Volunteer Opportunities
Welcome back! (Return to DGMC main page)
tabSpecial Announcements 
CONUS Nurse Advice Line: Sometimes it is difficult to know if and when to seek medical help for acute health problems, so having professional help at a moment's notice is invaluable. The Military Health System's new Nurse Advice Line for TRICARE beneficiaries does just that, toll-free, twenty-four hours a day, seven days a week by dialing 1-800-TRICARE (874-2273); Option 1.

The NAL is a team of registered nurses who are available to answer a variety of urgent healthcare questions. They can help you decide whether self-care is the best option, or if it is better to see a healthcare provider. There will always be a live-person on the line to address beneficiary concerns.

The NAL offers a variety of solutions for all TRICARE beneficiaries. When necessary, the NAL can make same-day appointments with the beneficiary's PCM for beneficiaries enrolled to the MTF. If a same-day appointment is not available, the NAL can re-direct the beneficiary to the closest urgent care center.  All other TRICARE beneficiaries who are not enrolled to a MTF will receive professional health advice about their urgent health concern and when to seek urgent care.

When calling the NAL, a customer service representative will verify the beneficiary's eligibility through the Defense Enrollment and Eligibility Reporting System. Those with an acute health care concern or question will be connected with a registered nurse that will ask the beneficiary a series of very standard questions to determine the next steps and allow the NAL nurse to provide the best advice possible. Beneficiaries can still call their PCM or clinic, but the NAL is another option for accessing the care in a timely fashion.

Warrior Care Month: Throughout the month of November, the Defense Department and the Air Force Medical Service honors the courage of our wounded, ill or injured service members, and highlights some of the programs that help them learn new life skills that enable them to return to duty or transition from the military.

For Warrior profile stories, photo essays, resources, events and related links, click here for additional details.

  
Military and Civilian Wellness (U.S. Air Force graphic)Operation Live Well: Tired of membership in the Cheese & Burger Society? We want to make cooking healthy, home-cooked meals more affordable and easy for you. The first downloadable e-book produced by the Department of Defense's wellness initiative is now "live" and features recipes for a range of healthy dishes, from breakfast items to soups, salads, vegetarian options and desserts. Download yours today! One of our #AFMS initiatives is to promote better health. This means to encourage healthy behaviors through a health-based culture to enhance resilient and human performance, while reducing illness and injury. Multiple links off our Better Health website will assist you in reaching that goal.

The Air Force Medical Service is now registering children on its web-based secure messaging health application called MiCare. MiCare allows beneficiaries to communicate securely and privately with their health care teams anywhere and anytime. For more information on MiCare visit: www.afms.af.mil/MiCare. (U.S. Air Force photo)MiCare for Kids: The Air Force Medical Service is now registering children on its web-based secure messaging health application called MiCare which allows beneficiaries to communicate securely and privately with their health care teams anywhere and anytime. For more information, visit: www.airforcemedicine.af.mil/micare/ .
 
Located on Level 2 ("Redwoods") of DGMC is "The Patient Mall,"  a patient-centered area featuring the Outpatient Pharmacy and a consolidated Patient Service Center. (U.S. Air Force photo)Find it all at "The Patient Mall": Located on Level 2 ("Redwoods") of DGMC, this patient-centered area features the Outpatient Pharmacy and a consolidated Patient Service Center with window counters for Admissions & Dispositions and Referral Management .
tabAround the AFMS Newswire 
tabDGMC Hours of Operation 
Emergency Department, Mother-Baby Unit (Labor & Delivery), Hyperbarics Department, Diagnostic Imaging & TeleRadiology, Operating Room, Inpatient Pharmacy and Inpatient Wards: 24/7/365 
 
BX Pharmacy (AAFES Mini Mall next to Post Office)
8:30 a.m. to 5:30 p.m. Monday - Friday
9 a.m. to 4 p.m. Saturday*
Main Line: (707) 423-5345
Refill Call-in: (707) 423-7600

Clinics, Services & Specialties
7:30 a.m. to 4:30 p.m. Monday - Friday* 

DGMC Pharmacy (Level 2 aka "The Patient Mall")
8 a.m. to 6 p.m. Monday - Friday*
Main Line: (707) 423-7114
Refill Call-in: (707) 423-7600

Information desk - North 
(Level 1 - "Flagpole" or Inpatient side of DGMC) 
7:30 a.m. to 4:30 p.m. Monday - Friday*
Main Line: (707) 423-7300

Information desk - South 
(Level 2 - "Palm Tree" or Clinic side of DGMC)
 
8 a.m. to 4:30 p.m. Monday - Friday*
Main Line: (707) 423-3687

Laboratory/Pathology 
(Level 2 aka "The Patient Mall")
7 a.m. to 5 p.m. Monday - Friday*
Main Line: (707) 423-7727

Patient visiting hours:
7 a.m. to 10 p.m. daily**

*Weekends, Federal Holidays and AMC-designated "Down days": Closed
 
**For after-hours, contact the Emergency Department (Level 2 - "Palm Tree" or Clinic side of DGMC, next to Hyperbarics Department)
Main Line: (707) 423-3826
tabDGMC Clinics, Services & Specialties 
· Aeromedical Staging Facility       · Mental Health 
· Cardiology                                       · Nuclear Medicine
· Cardiopulmonary                           · Nutrition 
· Chiropractics                                  · OB-GYN
· Coumadin                                       · Occupational Therapy
· Dental                                              · Ophthalmology
· Emergent Care Services             · Optometry/Audiology
· Ear, Nose and Throat                   · Oral and Maxillofacial
· Flight Medicine                               · Orthodontics
· General Surgery                             · Pediatrics
· Heart, Lung & Vascular                · Physical Therapy
· Internal Medicine                           · Podiatry 
   - Acupuncture                                · Pulmonary
   - Allergy/Immunizations              · Primary Care
   - Dermatology                               · Radiology
   - Gastroenterology                       · Radiation Oncology
   - Hematology/Oncology              · Respiratory Therapy
   - Hemodialysis                             · Same-day Surgery
   - Infectious Disease                    · Women's Health
   - Nephrology 
   - Neurology 
   - Rheumatology
   - Urology

Click this link for more Clinics, Services & Specialties 
Click this link for more Administrative & Ancillary Services
tabCritical Information to remember! 
Emergency Chaplain SupportEmergency Chaplain Support: If a chaplain is needed after normal duty hours, call the 60th Air Mobility Wing's Command Post at (707) 424-5517. The Command Post maintains the most current duty chaplain roster and contact numbers. During normal duty hours, call the Twin Peaks Chapel Center at (707) 424-3217 for chaplain support. If there is no answer, call the 60th AMW Command Post.

Protect your health - Protect your informationProtect your health - Protect your information: Individually identifiable health information, including demographics, is protected under the Health Insurance Portability and Privacy Act of 1996. Protected health information that identifies a person such as name, address, date of birth, social security number, diagnosis, payment information or other identifiers can be in electronic, paper or verbal form. With ID theft already affecting one in four Americans, we encouraged you to check your credit reports at least twice a year. You can monitor your financial statements via a special website on this topic or call 1-800-FED-INFO (1-800-333-4636; Press option "6" for Identity Theft information) Monday through Friday from 8 a.m. to 8 p.m. except federal holidays.
tabFollow Air Force Medical Service on Social Media 
social media iconsMedical Information  60th Medical Group
"Like" us on Facebook for current announcements and more.
 
See DGMC medics "in action" on YouTube!: Click here to watch a specially selected video highlighting DGMC and its healthcare professionals right on your desktop!
 
NOTE: Some social media sites are not accessible from .mil computers.
Med Service Facebook Med Service Twitter Med Service Youtube
tabAFMS Strategy 
AFMS Strategy
Click the button above for more information on our AFMS Healthcare Strategy.
tabWebsite review 
60th Medical Group
This site was last updated and/or reviewed for broken links on Nov. 17, 2014.

 Inside Travis AFB

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tabUrgent Care and Hotlines
Dial 911 For Emergency
For urgent after-hours care: Contact TRICARE Urgent Care (Toll-Free): 1-888-874-9378.

Within 24 hours of being seen: Contact DGMC during normal duty hours at 1-800-264-3462 and ask to be transferred to your Primary Care Manager to leave a message, stating your name, SSN, date you were seen regarding urgent care, where and why.

Military Crisis Line:
1-800-273-TALK (8255) Press 1

WingmanOnline

Defense Centers of Excellence Outreach Center 
(PTSD, Traumatic Brain Injury, Psychological Health):
1-866-966-1020
Domestic Violence Hotline:
1-800-799-SAFE (1-800-799-7233)
National Child Abuse Hotline:
1-800-4-A-CHILD (1-800-422-4453)
tabPatient's Rights & Release of Info
tabDirectory, Maps & Apps
This downloadable 52-page, full-color booklet (requires Adobe Reader) is chocked full of information to help you navigate around the largest Air Force Medical Center in the United States (Caution: Large 7MB file).
Patient Services Directory 
This downloadable 52-page, full-color booklet (requires Adobe Reader) is chocked full of information to help you navigate around the largest Air Force Medical Center in the United States (Caution: Large 7MB file).

DGMC Maps & Floorplan
Don't want to ask for directions, but still need to find your way around? You've come to the right place!

Apps for the Healthy Military Family 
Free mobile applications for your smartphones and tablets to improve the health of service members, veterans, and military families.

USA.gov Mobile Apps Library
 
Check back here for updates as they become available.
tabAppointments & Benefits

http://www.tricare.org TRICARE is the health care program serving active duty service members, retirees, their families, survivors and certain former spouses worldwide. TRICARE.mil and  TRICARE Online are your gateways to beneficiary information. Authorized users can locate military treatment facilities, schedule and view appointments; access approved health content; access personal health information; use pharmacy tools; check medications; access military staff applications and more!

Access eBenefits (Veterans Affairs)  
Download your Medical Record  
Learn about your Benefits 
Make an Appointment 
TRICARE Flu Information  
TRICARE Formulary   
TRICARE.mil    
TRICARE Online   
TRICARE Mail Order Pharmacy    
TRICARE MTF Locator    

United Healthcare
UnitedHealthcare Military & Veterans is the Managed Care Support Contactor for the TRICARE West Region.  On April 1, 2014, all TRICARE Service Centers (TSCs) across the country ended walk-in TRICARE beneficiary support. TSCs outside of the United States will continue to offer walk-in service.

Please use the following online options for your TRICARE needs.  Check back regularly as the listed links below may be updated or re-directed to new sites.

Online Enrollment  
Update DEERS
Request Enrollment Card 
Beneficiary Services & Information  
Pharmacy Information (Mail/Retail)  
Find a Form   
Find a Provider   
Check Authorization/Referral Status  
Check Claim Status  
Claims and Billing Tips  

tabMiCare - Secure messaging
MiCare Secure Messaging
Take command of your medical needs with MiCare!  Click the button for details about this web-based tool that enables you to communicate securely and privately with your DGMC health care team.
tabLinks disclaimer
The appearance of links to commercial websites does not constitute endorsement by the U.S. Air Force for the information, products or services contained therein. For other than authorized activities such as military exchanges and Morale, Welfare and Recreation sites, the U.S. Air Force does not exercise any editorial control over the information you may find at these locations. Such links are provided consistent with the stated purpose of this U.S. Air Force Web site.

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