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Units > DGMC > Information Desk
General information for patients, retirees and veterans

Don't know how to get here?  Not sure what our hours of operation are?  Need to schedule an appointment?  Are you looking for a patient staying here, to volunteer or just need information in general? Use this page to help find your way around DGMC.

Is this your first time visiting us and you don't know how to get around the place?  We have two Information Desks, staffed by some of our most helpful and valuable volunteers: Veterans and Retirees who are still proudly serving today with the Travis Retiree Activities Office and the American Red Cross. The North Information Desk (Inpatient or "Flagpole" side of DGMC) is located on Level 1.  The South Information Desk (Clinics or "Palm tree" side of DGMC) can be found on Level 2.

tabDGMC Main Directory 
About the Medical Center
Admissions Call Center (For Physicians)
Admissions & Dispositions (For Patients)
Appointments
Center of Excellence for Medical Multimedia
Clinics, Specialties & Services
Contact Us
Credentialing & Privileging
DGMC McClellan Outpatient Satellite Clinic
DGMC Newsroom
DGMC Patient Newsletter (Quarterly)
DGMC Telephone Directory
Directions to DGMC
Drinking Water Consumer Confidence Report
General Information for DGMC Staff
General Information for Patients, Retirees & Veterans
Job Opportunities
Medical Inprocessing-Outprocessing
Medical Records
MiCare (Secure online messaging)
Referral Management Info for Patients
Referral/Transfer Info for Physicians
Release of Information (HIPAA)
Simulation Center (SIM Center)
Teddy's Child Watch Service
VA Fairfield Outpatient Clinic
Volunteer Opportunities
Return to DGMC main page
tabMilitary/Government Health Care Links 
Air Force Crossroads
Air Force Institute of Technology
AFMS Knowledge Exchange
Air Force Link
Air Force Refractive (Eye) Surgery Program 
 -- Travis AFB Warfighter Laser Surgery Center
Air Force Surgeon General 
Airman & Family Readiness Center (Travis AFB) 
Armed Forces Institute of Pathology 
Army Medicine
Centers for Disease Control and Prevention
Center of Excellence for Medical Multimedia
Defense Link
DeployedMed ResearchLINK
Deployment Health Clinical Center
Dept. of Defense Military Health System
Dept. of Defense Pandemic Watchboard 
Dept. of Health & Human Services - Office of the Surgeon General
Dept.of Health & Human Services Resources 
Dept. of Veterans Affairs Health Care
Fit to Fight ToolKit
GulfLINK - Office of the Special Assistant for Gulf War Illnesses 
Healthfinder.gov - Quick Guide to Healthy Living 
Military OneSource
MILVAX - Military Vaccine Agency
National Military Family Association 
Navy Medicine 
Uniformed Services University of the Health Science 
U.S. Food & Drug Administration
U.S. National Library of Medicine 
VA Northern California Health Care System 
Weight Gain Prevention ToolKit
tabAdministrative services 
Admissions Center (Providers)  (707) 423-7790
Admissions & Dispositions (707) 423-7923
Airman & Family Readiness Ctr (707) 424-2486
American Red Cross (707) 423-3647
Appointments (Local) (707) 423-3000
Appointments (Toll free)  (800) 264-3462
Case Management (Discharge) (707) 423-3210
Chaplain (707) 423-3652
Credentialing & Privileging (707) 423-7611
DEERS (800) 538-9552
DGMC Dining Hall Menu (707) 423-3666
Family Advocacy (707) 423-5168
Information Desk (Clinics) (707) 423-3687
Information Desk (Inpatient) (707) 423-7300
Learning Resource Center (707) 423-5344
Medical Records (707) 423-5353
Patient Advocate (707) 423-2388
Referral Management Center (707) 423-7641
Release of Information (HIPAA) (707) 423-7997
Simulation Center (707) 423-3026
Teddy's Child Watch Service (707) 423-3376
Third Party Collections (707) 423-7466
Travis Fisher House (707) 423-7550
TRICARE Dental (800) 866-8499
TRICARE Dental/Retirees (888) 838-8737
TRICARE Beneficiary Counseling (707) 423-3472
TRICARE Service Center "Walk-ins" only
VA Fairfield Outpatient Clinic (707) 437-1800
Volunteer Office (MRAO) (707) 423-3649
tabMedical Treatment Facilities 

 Inside Travis AFB

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tabClinics & Pharmacy Hours
Clinics and Specialties: 7:30 a.m. to 4:30 p.m. Monday - Friday*
Outpatient Pharmacy: 8 a.m. to 6 p.m. Monday - Friday*
BX Pharmacy: 8:30 a.m. to 5:30 p.m. Monday - Friday; 9 a.m. to 4 p.m. on Saturday*

Patient visiting hours: 7 a.m. to 10 p.m.**

*Weekends, Federal Holidays and/or AMC-designated "Family days": Closed
**
For after-hours, contact the Emergency Department: (707) 423-3826
tabPhone Numbers to Know
Department of Veterans Affairs (VA)
Regional Routing Number:
(800) 827-1000
VA Grave Information:
(800) 697-6947
VA National Service Life Insurance:
(800) 669-8477
VA Telecomm Device for Deaf (TDD):
(800) 829-4833
Veterans Group Life Insurance:
(800) 419-1473

Pay/SBP/Compensation Inquiries
Retirees - Defense Finance and Accounting Service (DFAS):
(800) 321-1080
DFAS Outside US:
(216) 522-5955
Retired Reservists - DFAS:
(800) 325-2660
SBP/RSFPP Annuitant - DFAS:
(800) 321-1080
Servicemembers' Group Life Insurance:
(800) 419-1473

TRICARE/Medical Information
Defense Enrollment Eligibility Reporting System (DEERS):
(800) 538-9552
Federal Long Term Health Care Insurance Program:
(800) 582-3337
TRICARE (General Information):
(800) 874-2273
TRICARE For Life Information:
(888) 363-5433
TRICARE Dental Program (CONUS):
(800) 866-8499 
TRICARE Dental Program (OCONUS):
(888) 622-2256
TRICARE Pharmacy Program:
(877) 363-6337
TRICARE Retiree Dental Program:
(888) 838-8737 
US Family Health Plan:
(800) 748-7347
 
Other Governmental Agencies
Internal Revenue Service:
(800) 829-1040
Medicare:
(800) 833-4227
National Personnel Records Center:
(314) 801-0800
Social Security Administration:
(800) 772-1213

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