DLA more than printer for Defense Department

  • Published
  • By Lisa Hake
  • Defense Logistic Agency
TRAVIS AIR FORCE BASE, Calif. --  As a field activity of the Defense Logistics Agency, DLA Document Services has served the Department of Defense for more than 60 years.

While some refer to the organization as the DOD's printer, it offers much more than that basic description implies.

DLA Document Services provides printing and copying at many installations around the world. However, its core services reflect its mission to transform the DOD from high-volume print and duplication to lower-volume print on-demand and the use of online documents, electronic content and records management. DLA Document Services enables customers to increase functionality of their documents while lowering costs.

Core capabilities include the conversion of hard copy documents and media to standard digital formats, building libraries of digital content with online access and the provision of networked multifunctional devices that print, copy, scan and fax in customer workspaces.
DLA Document Services provides scanning and conversion services for all types of documents. Skilled technicians scan documents of any size, from business cards to large format engineering drawings, and convert them to a host of digital formats. DLA
Document Services has converted, and indexed for easy search and retrieval more than 500 million images to customer-specified digital formats.

DLA Document Services' Electronic Document Management program is a service to build digital libraries of documents with online access. EDM solutions are DOD 5015.2 records-management compliant and enhance business processes by providing advanced content lifecycle management and workflow functionality. For example, the Electronic Document Management Service assists DLA distribution sites worldwide with digital capture, processing, management and storage for millions of shipping documents.

DLA Document Services is co-located with customers at more than 150 production facilities, primarily located on U.S. military installations around the world. At Travis, DLA Document Services is located at 621 Waldron St., Bldg. 83.

The organization also has a facility in the Pentagon in support of DOD senior leadership, and in the White House, serving as the document solutions provider to the president of the United States. For example, each year DLA Document Services produces the booklet containing the script of the president's State of the Union speech to Congress. It is provided for duplication within just a few hours of the president's address.

With the production of many sensitive and classified documents, DLA Document Services places a great amount of focus on security. All employees have background checks that qualify them for security clearances and are well-versed in security procedures. Information Assurance, the security of networks and systems, is a major thrust for the organization, ensuring protection of customer's documents.

Whether it is printed or digital media, DLA Document Services is counted on as the trusted document solutions provider to the president of the United States, the DOD, other executive branch federal agencies and the American service men and women stationed around the world.

For more information about DLA Document Services products and services, visit www.documentservices.dla.mil or call the customer support center at 1-877-327-7226. For more information, call 424-0770.