Questions

If you have a general military question, please refer to the Department of Defense Frequently Asked Questions page. If your question relates specifically to Travis Air Force Base, please see the topics below. If you have a question which is not addressed here, you may find the answer by visiting the Questions page of Air Force Link.

Ride Sharing

Ride Sharing

*** Update***

California Senate Bill 1080 passed September 2018 permits military dependents with out of state drivers licenses to obtain employment with ride sharing companies.

Accessing Travis Air Force Base

Travis Air Force Base requirements for ride sharing drivers

Visitor request:

All drivers, unless currently able to access Travis Air Force Base with proper identification card, will need to visit the Visitor Control Center, Air Base Pkwy, Travis AFB, CA 94535, between 8AM and 4PM for a temporary pass. NOTE: Ride-sharing drivers must have a sponsor that already has access to the installation.

1. Submit a visitor request to TRAVIS.Ride.Share@us.af.mil or 707-424-1462 no earlier than one week to your anticipated visit. Include your First and Last name, day you will arrive at Travis, and companies you drive for.

2. Drivers will need a valid license and vehicle registration.

Base pass:

1. After receiving temporary pass from the Visitor Control Center, proceed straight on Travis Ave to Pass and Registration at building 381, C Wing, 2nd Floor (map below).

2. Drivers will need to present two forms of identification for proper credentialing and driver history.

                Approved identification forms: current driver license, social security card, passport, or birth certificate.

                History: Length of employment, current address, and rides served.

3. Once base pass is issued, drivers will need to follow their company’s process, i.e. upload Defense Biometric Identification System (DBIDS) card into driver app.

 

Driving at Travis Air Force Base

How pickups and drop-offs work at Travis Air Force Base

Driver-partner access to Travis AFB is granted only when actively requested by Travis personnel on base or when a rider with Travis access has requested to be dropped off on base.

 

Travis AFB requires driver-partners to show their ride sharing app and DBIDS access pass upon entry.

Frequently Asked Questions:

1. I already have a military/civilian ID, do I still need to go to Pass and Registration? 

A: Yes, so that you may upload your credentials into your ride sharing application.

2. Will I be able to access other bases with my DBIDS pass?

A: No, this pass is only valid for Travis Air Force Base.

3. How long does this process take?

A: Expect to spend 30 to 45 minutes for a temporary pass at the Visitor Control Center.

A: Expect to spend 30 minutes to 2 hours at Pass and Registration.

4. How much does it cost to get a DBIDS card?

A: The process is free and does not have a fee

5. How long is my DBIDS card valid for?

A: Ride sharing DBIDS card are valid for one year and will need to be renewed annually.