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Commentaries

  • Servant leadership and customer service are one

    By joining the U.S. Air Force, we have committed ourselves to put “service before self.” By definition, we have answered an altruistic calling to serve others. This reflects servant leadership and customer service.

  • Today's subordinates are tomorrow's leaders

    The front line supervisor and subordinate relationship is not just one of the most important relationships, it’s the foundation on which our subordinates’ development starts. How we catch and care for our Airmen, in my opinion, is the most critical step in their professional development.

  • Keeping warm

    On Jan. 10, 2017, on a snowy morning in Knoxville, Tennessee, I was jostling through a crowd of young men who, like me, were being herded onto buses making their way to the airport to be flown to San Antonio for basic military training.

  • Give 'em hell

    In July of this year, I became the command chief master sgt. for the 621st Contingency Response Wing. After five months, I am still in awe of the capabilities, rapid response and resilience of our people. I have had the unique opportunity to watch CRW Airmen at Travis Air Force Base, California, and