Customer feedback survey helps improve programs Published Dec. 3, 2008 60th Force Support Squadron TRAVIS AIR FORCE BASE, Calif. -- Every year, Headquarters Air Force Services conducts a Customer Feedback Survey to assess customer satisfaction with base-level Services programs. This year, there is an exciting change. The Air Force merged Mission Support and Services squadrons to create the Force Support Squadron, providing new synergies and improving customer services. The Air Force Customer Feedback survey will now include personnel functions. Customers will still be able to answer the survey online or complete the paper survey on-the-spot while they are visiting an activity. The online survey allows Airmen and customers to respond quickly, either at the activity or from the comfort of their own home. To save time, the online version is designed to only present questions about activities members participate in. This reduces the time it takes to complete the survey. The survey can be found at http://www.usafservue.com. "We want to let your opinions be known," said Lt. Col. William Norton, 60 FSS commander. "Your responses will help make a difference in the programs offered to Team Travis members, their families and the entire Travis community. The 60 FSS is committed to offering a variety of programs to improve the quality of life for Air Force families. These surveys help us understand what we are doing right and where we can improve." For any questions, contact Angela Bell, 60 FSS marketing representative at 424-3474. This survey has been reviewed and approved for distribution by the Air Force Personnel Survey Branch at the Air Force Personnel Center. The survey control number is USAF SCN 07-073. Survey dates are Dec. 1 through Jan. 15.