Normal ops for ED (open 24/7) aside from COVID-19 testing.

Non-emergent COVID-19 testing will not be done in the ER. If a patient presents at the ER requesting to be tested, they will be evaluated by a medical technician to see if they meet testing requirements at the ED. If not they will be deferred to schedule an appointment to test in the COVID-19 testing clinic located in 3E.

For quarantine information visit the link below.

https://www.cdc.gov/coronavirus/2019-ncov/your-health/quarantine-isolation.h

Current as of June 29, 2022

The COVID-19 vaccine distribution is now open for all beneficiaries at Travis Air Force Base. This means if you are a Department of Defense ID cardholder with access to Travis AFB, you are eligible to register for the vaccine.

** Note: beneficiaries must be 18 years or older for the Moderna vaccine.

To schedule your 1st or 2nd COVID-19 Vaccination or Booster at DGMC please go to the following web link to access the DHA Appointing Portal (DAP): https ://informatics-stage.health.mil/COVAX /

SCAN the QR Code below with your smart phone’s camera to schedule your COVID-19 Vaccination dose. It will take you to the DHA Appointing Portal scheduling APP.

To learn more about the DOD’s vaccine distribution plan please visit: https://health.mil/Military-Health-Topics/Combat-Support/Public-Health/Coronavirus/COVID-19-Vaccine-Efforts

(Current as of March, 2022)

HPCON: A

Frequently Asked Questions
1. Where can I get tested for COVID?

-Patients can get tested on 3E inside David Grant USAF Medical Center (DGMC).

-Testing is by appointment only. To schedule:

app.waitwhile.com/book/davidgrantmedicalcen/calendar

-Open M-F 8:00 AM – 3:00 Pm. Closed weekends, holidays, AMC family days and training days.

-Testing for scheduled surgeries – please report to the Surgery Center on the 3rd floor across from the ICU entrance, RM 3B313 between the hours of 0800 to 1100.

- Tricare beneficiaries can pick up home test kits from the DGMC COVID Clinic between the hours of 0800 to 1200.

2. Who is eligible to be COVID tested at David Grant Medical Center?

David Grant Medical Center can test you if you are a:

-- Service member - This includes Reserve and National Guard members in a title 10 or title 32 duty status on orders for greater than 30 days

-- DoD civilian employee, who is not a DoD health care beneficiary. Your supervisor must determine if you are urgently required to be in your DoD workplace

-- Retirees and family members who are a DoD/TRICARE eligible beneficiary

-- VA patients with a valid order in MHS-GENESIS

-- DoD contracted employees should follow the processes for getting medical care as stated in contract

  --Tricare beneficiaries are eligible to receive up to 8 home test kits, per ID card holder, per 30 day period or per calendar month.

3. Who should get COVID-19 tested?

-People who have symptoms of COVID-19

Fever or chills
New loss of taste or smell
Cough Sore throat
Congestion or runny nose
Nausea or vomiting
Fatigue Diarrhea
Muscle or body aches
Headache
Shortness of breath or difficulty breathing

-Close Contacts: If you have been in close contact (within 6 feet of someone who tested (+) for COVID-19 for a cumulative total of 15 minutes or more over a 24-hour period)

-Regardless of vaccination status you should be tested at least 5 days after your last close contact.

-If your test was negative at 5 days, and you have developed symptoms, you should isolate for 5 days. If after the 5 days you are not improving contact your provider for guidance.

- If your test was negative at 5 days, and you do not have symptoms, you should wear a well-fitted mask for 5 more days (total of 10 full days) any time you are around others inside your home or in public. Do not go to places where you are unable to wear a mask.

4. Do I need an appointment for COVID testing?

-An appointment is required for COVID testing and can be booked at https://app.waitwhile.com/welcome/davidgrantmedicalcen The David Grant Medical Center COVID-19 Testing Clinic location is open M-F 8:00 AM- 3:00 PM and closed for all holidays, family days, weekends and training days.

5. Can I get COVID tested more than once?

-Usually, repeat of COVID-19 PCR testing performed at DGMC is not necessary. If you feel you need repeat COVID testing due to continued or worsening symptoms, contact your provider team for further advice.

-If you are symptomatic and have a positive result from a home COVID-19 test you do NOT need have to confirmatory PCR testing at DGMC – you are considered positive for COVID-19. We recommend you take a picture of the positive test with your phone for documentation.

-If you are NOT having symptoms and take a home COVID-19 test and it is negative, most over-the-counter tests require you to repeat the test in 24-36 hours; if the second test is negative you are most likely negative. HOWEVER, if you continue to have symptoms you must isolate for 5 days. If after 5 days you still have symptoms, contact your provider for additional guidance.

6. Can Active Duty members get tested for COVID off base and is this a covered benefit?

-Active Duty members may be tested off-base. However, testing at DGMC is preferred over an off base location. If you test POSITIVE off-base, follow the recommended quarantine and isolation protocols per the CDC. Members empaneled to DGMC can email their results to their PCM via the patient portal. Testing is authorized based on the clinical judgment of a provider, exposure, travel history and symptoms. Please call the Nurse Advice Line (NAL) at 1-800-874-2273, option 1 to be evaluated prior to seeking COVID testing off-base.

**We recommend you take a picture of the positive test with your phone for confirmatory documentation. With the lot number of the test (on the box)**

-For more information, please visit:

https://www.tricare.mil/HealthWellness/HealthyLiving/Coronavirus

7. How long does it take to receive my COVID test results?

-COVID results are available between 1-5 days (during increased testing demand we must send out many tests to other labs and this can lead to extended times of up to 5 days and can be found on the MHS GENESIS Patient Portal at https://patientportal.mhsgenesis.health.mil/

-Due to the higher than normal volumes of testing, please allow 1-4 days for results to populate.

-If your results are negative you will NOT be notified by phone (access Patient Portal for results).

- If positive you will receive a call, though it may not be the same day so it is best to check the Patient Portal for your test results.

8. Can the COVID test process and results be expedited?

-Providers who require expedited processing should contact the COVID-19 Testing Clinic team directly.

9. Where can I obtain my test results?

-Test results can be found on the GENESIS Patient Portal at:

https://myaccess.dmdc.osd.mil/identitymanagement/authenticate.do?execution=e1s1

If you are not able to access the MHSG Portal for some reason please call the appointment line and place a telephone consult to your PCM/team.

10. Where can I get documentation of my COVID results?

-Documentation of test results can be found on the GENESIS Patient Portal at https://patientportal.mhsgenesis.health.mil/

-Documentation of test results can also be requested through Medical Records by calling 707-4235353 M-F 8:00 AM – 4:00PM and they will assist you.

11. Can someone fax my COVID results to my workplace?

-Your provider cannot give your workplace/employer your COVID results without your authorization.

12. I have been in contact with a COVID positive member, should I get tested for COVID? - Please see #3

13. What is the isolation requirement for patients with COVID-19?

If you Test Positive for COVID-19 (All regardless of vaccination):

-Stay home for 5 days (day 0 is the day your symptoms started, or the day of your test if you are asymptomatic; day 1 is the next day)

-If you have no symptoms or your symptoms are resolving after 5 days, you can leave your house

-You MUST continue to wear a mask around others for 5 additional days

-If you have a fever, continue to stay home until your fever resolves for at least 1 day

14. What happens if I was exposed to someone with COVID-19?

See: https://www.cdc.gov/coronavirus/2019 -ncov/your -health/quarantine -isolation.html

No quarantine unless you develop symptoms if you have:

-Been boosted or

-Completed the primary series of Pfizer or Moderna vaccine within the last 5 months or

-Completed the primary series of J&J vaccine within the last 2 months

-Wear a mask around others for 10 days

-Get tested at least 5 days after you last had close contact with someone with COVID-19.

-If you develop symptoms: Isolate immediately and get tested. Continue to stay home until you know the results. Wear a well-fitted mask around others.

-Wear a well-fitted mask for 10 full days any time you are around others inside your home or in public. Do not go to places where you are unable to wear a mask. Do not travel. Avoid people who are high risk.

Quarantine for at least 5 days if you have:

-Completed the primary series of Pfizer or Moderna vaccine more than 5 months ago and are not boosted or

-Completed the primary series of J&J over 2 months ago and not boosted or

-Are unvaccinated

-Stay home for 5 days. Wear a well-fitted mask if you must be around others in your home.

-Get tested at least 5 days after you last had close contact with someone with COVID-19.

-If you develop symptoms: Isolate immediately and get tested. Continue to stay home until you know the results. Wear a well-fitted mask around others.

-Wear a well-fitted mask for 10 full days any time you are around others inside your home or in public. Do not go to places where you are unable to wear a mask. Do not travel. Avoid people who are high risk.

15. My household has a positive COVID case, does everyone in the house need to quarantine? - Please see #14

16. What do I do if I show COVID symptoms during quarantine?

-Isolate immediately and get tested. Continue to stay home until you know the results. Wear a well fitted mask around others.

-If you have severe symptoms, you should report to the nearest emergency department. Examples of severe COVID symptoms include trouble breathing, persistent pain or pressure in your chest, confusion, inability to wake or stay awake, bluish facial features, persistent vomiting with in ability to keep fluid down or any other life threatening symptoms.

17. What are my options if I’m exposed to COVID but have no current symptoms? - Please see #14

18. Can Leadership/First Shirt get their troops’ COVID test results?

-Yes. Under the Military Command Exception, a MTF may disclose protected health information of an Active Duty Service Member (ADSM) for authorized activities to appropriate military command (Squadron Commander, First Sergeant or designee). These authorized activities include, but are not limited to, determining the ADSM's fitness for duty or carrying out any other activities essential for the military mission.

19. How does an immediate supervisor confirm that his/her member’s COVID test results are positive?

-The immediate supervisor should contact the squadron commander or First Shirt to obtain this information.

20. I’m going to a different country and need documentation that I was tested for COVID. How do I receive this?

-We currently do not conduct routine screening for non-official travel. Please contact your county’s health department for screenings.

21. Do I have to wear a mask?

-Public Health recommends everyone wear a mask when they are within 6 feet of another person. If that other person is not masked, Public Health recommends you stay at least 6 feet from that individual.

22. Where can I get a PCR test?

-Currently all tests performed for COVID-19 at DGMC are PCR tests

-Your primary care provider: Check with your healthcare provider on how to get tested if you have symptoms or have been in close contact with someone who is a known positive.

-Most pharmacies such as CVS, Walgreens and etc. have testing capabilities

-OptumServ/LHI site: Go to https://lhi.care/covidtesting to set up an account and schedule an appointment. You can select any location in CA. For assistance call: 888-634-1123

23. Where can I get a rapid antigen test?

-Solano Town Center: Solano County has a free 15-minute COVID-19 rapid antigen testing center.

Open Tuesday - Saturday from 10:00am - 7:00pm.

Location: Solano Town Center, 1350 Travis Blvd, Fairfield, CA on the 2nd floor next to the movie theatre and across from Applebee's

-CVS Minute Clinic: CVS is offering antigen testing. Go to their website (CVS Minute Clinic), type in your zip code and the website will offer the closest minute clinic near you. Follow the onscreen instructions to set your appointment.

24. What are my other options for testing?

-These testing sites are walk-through and do not require a car. You will need to set up an appointment online to get tested.

-Vacaville- 1681 Monte Vista Ave, Vacaville, CA (Harbison Event Center). Open Monday - Friday from 8:30am to 4:30pm.

-Vallejo- 545 Magazine St, Vallejo, CA (Norman King Community Center). Open Monday - Friday from 8:30am to 4:30pm

-CVS Minute Clinic: CVS is offering PCR testing. Go to their website (CVS Minute Clinic), type in your zip code and the website will offer the closest minute clinic near you. Follow the onscreen instructions to set your appointment.

-Verily Baseline COVID-19 Program Verily provides free and confidential testing.

a.) You will first have to complete their online screening process here using a Google Account.

b.) If you are determined to be eligible, you will receive information on how and where to get tested.

25. Where can I get my COVID-19 vaccine or booster shot?

-COVID-19 vaccines and boosters will now be provided in the Immunizations clinic located on the 2nd floor, next to the Family Health clinic.

-You must schedule an appointment! To schedule, please visit: https://informaticsstage.health.mil/TravisCOV.../COVID.aspx

For more booster information, please visit: https://www.cdc.gov/coronavirus/2019 ncov/vaccines/booster -shot.html

I NEED TO KNOW MORE ABOUT

DGMC Services

DGMC Central Appointment Desk: Mon –Fri 0630-1600, 707-423-3000

General Information: https://travis.tricare.mil

Travis Air Force Base facilities, services, and operating hours

Travis Air Force Base Official:

• www.travis.af.mil/coronavirus

www.facebook.com/travisairforcebase

• 60th Force Support Squadron:

• www.facebook.com/60fss

David Grant USAF Medical Center

• www.facebook.com/dgmcofficial

General Medical Support

Nurse Advice Line (NAL): After hours & weekends call 1-800-TRICARE, Option 1

www.mhsnurseadviceline.com

Additional resources:

General TRICARE information

• National Suicide Prevention Lifeline: 1-800-273-TALK(8255) option 1

• Veterans Crisis Line: 1-866-966-1020

• TRICARE Urgent Care

• TRICARE Emergency Care

• https://patientportal.mhsgenesis.health.mil/

State of California COVID-19 Updates

• https://covid19.ca.gov/

Solano County COVID-19 Updates

• http://www.solanocounty.com/depts/ph/ncov.asp

• https://www.af.mil/News/Coronavirus-Disease-2019/

• https://www.afpc.af.mil/Home/COVID-19/

Current as of June 8, 2022
Additional Information
What the U.S. Government is doing

Coronavirus Disease 2019

U.S. Department of Defense
- Travel Restrictions – FAQ
- DoD COVID-19 Updates
U.S. Air Force
- AF COVID-19 Updates
- Air Force Personnel Update
Centers for Disease Control and Prevention
- COVID-19 Information
- Travel Advisories
Local Resources
State Resources
- California Department of Public Health
- COVID-19 in California
Veteran Resources
- Public Health
- VA Northern California

Current DGMC Emergency Department Operations

COVID-19 VACCINATION SCHEDULING TOOL

HPCON: A