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Lt Col Sean Kelliher
CMSgt Danielle Brown
MSgt Shawn DeLang
Capt Kyle Pater
MSgt Joel Smith
LT Leon Babcock-McIntosh
MSgt Mary Teso
Mission: To provide a solid foundation of financial support and stewardship; ensuring rapid American global power:
Vision: To be accountable and reliable to every customer and every mission; by cultivating trust and empowering Airmen through innovative capabilities
The Financial Services Office provides pay and travel related customer service support to military and civilian employees at Travis AFB.
Monday through Friday 0900-1200 & 1300-1500
Closed on the last Thursday of every month, Holidays, and Family Days
You can check the current wait times and sign in prior to your arrival here
Customer Service Portal (@us.af.mil Users):
Email (Non @us.af.mil Users):
To be placed on mission critical status or request a GTC limit increase, please contact your unit’s Agency Program Coordinator (APC). For increases beyond $15K, please have your unit's APC complete the GTC Credit Limit Increase form and forward it to the base APC for further processing.
Here is a GTC Credit Limit Increase Form
If you encounter issues with your DTS voucher, please work with your unit’s ODTA.
***MUST BE IN UNIFORM***
Members attend a CPTS In-processing briefing on either Monday or Wednesday at 0900 in the Auditorium of Erwin Hall (building 381). The Auditorium is located near the mini shoppette.
We will walk through completing the PCS voucher and other related documents. Each member will receive a one-on-one voucher review prior to leaving. Please make sure to bring all orders, amendments, and receipts. To speed up your time in the briefing, you can complete the below packet prior to attending.
Here is a PCS In-Processing Packet
Within 30 days of your departure date, upload a copy of your PCS orders/amendments along with your departure date to CSP.
note: for mail.mil users only, attach and send to Travis.Finance@us.af.mil
Here is the PCS Departure Fact Sheet
Briefings are held on Tuesdays @ 0900 in the Auditorium of Erwin Hall (building 381). The Auditorium is located near the mini shoppette.
Here is a Retirement/Separations Packet
To speed up the process, fill out the entire packet and bring it with you.
You MUST bring your separation/retirement orders, your final out date, and a screen shot of your CC approved terminal/permissive leave to the briefing.
We CAN NOT do anything without your separation/retirement orders.
We CAN NOT give you a leave authorization number until you complete your briefing with us, and you will not be able to final out with MPF without the leave authorization number.
Here is a brochure which highlights some of the potential entitlements you could receive depending on your location, and length of deployment. Your deployed Finance Office will be able to assist you with starting any of these entitlements.
Upon return from a deployment, please complete your voucher in DTS within 5 days. If you have any questions or issues, please contact your unit’s ODTA. If issues continue, assistance can be facilitated through your ODTA with CPTS to complete the voucher.
Question: How do I read my LES to understand my Use or Lose Balance and Special Leave Accrual Balance?
Answer: The bottom blocks of your LES have information about your leave balances. There are specific blocks for the balance you started the fiscal year on 1 October 2021 (“BF Bal”); earned leave to date (“Ernd”); used leave to date (“Used”); current balance (“Cr Bal”); current use or lose leave balance (“Use/Lose”); etc. Also, in the remarks section it will show you how much COVID-19 Special Leave Accrual (SLA) you have remaining. This specific SLA expires 30 September 2024. Since leave is charged on a last in – first out basis and you earn 2.5 days each month, it’s important you read and understand your LES to ensure you do not lose any days of leave. This attached PDF provides more information, as well as a visual, to help you better understand your LES and manage your leave balances throughout the fiscal year.
Fill out form and notify us if you’re changing your pay to/from bimonthly or monthly.
Please allow 1-2 pay periods for update and be aware if you are changing your pay to once a month, you can go without pay for an entire month since your pay record will need to catch up and release an entire month on the 1st of the month.
If you simply need to change your banking information, please do so on MyPay.
Direct Deposit Fast Start Form
Only payable within 3 days of moving into a new home. We require a copy of the lease agreement to pay out the advance.
Commander will need to sign block 6.
Advance BAH AF Form 1039
Only authorized within 30 days of PCSing OUT of Travis AFB or within 60 days of PCSing INTO Travis AFB.
E3 and below, and anyone requesting more than 1 month base pay WILL require their Commander’s approval in Part V.
Pay Advance DD Form 2560
Please fill out the form and attach with a copy of your PCS orders along with any amendments if applicable 10 days prior to final out.
Advance DLA DD Form 1351
Change State of Legal Residence
Only changes what state you are claiming for state tax purposes.
Will not update your home of record or make any changes with MPF.
Please use your social security number instead of your DOD ID Number.
State of Legal Residence DD Form 2058
Temporary Lodging Expense Claim
Please fill out the highlighted portions on both pages in the packet and turn in with a copy of your PCS orders and any amendments and all lodging receipts.
Your lodging receipts MUST show a $0 balance for us to accept them and have YOUR name on them.
The left side of the lodging claim is for your losing base claims, and the right side is for Luke AFB claims.
Temporary Lodging Expense (TLE) Voucher and Instructions
Dependent Status Change
Fill out part A, B, and block 8 before signing and dating at the bottom.
The effective date in block 8 will either be your date of marriage if married to a civilian, or the birth date of your youngest child.
Please attach any and all supporting documentation before submitting. Marriage certificate, divorce decree with parenting plan if applicable, youngest child’s birth certificate.
AF Form 594
Family Separation Allowance
After filling out the top half of the form, please attach your authorization and orders before submitting. Please put your social security number on the form instead of your DOD ID number.
Type T is for deployments or TDYs, Type R is if your dependents are living at a separate location long term, and Type S does not apply.
Family Separation Allowance DD Form 1561
Lost Receipt Form
If you are missing any receipts from your voucher (GTC statements do not count as valid receipts), please complete the below form and submit it along with your voucher.